Effective Date: December 5, 2024

 

Luna Development, Inc. values the privacy of its users. This Privacy Policy (“Policy”) explains how we collect, use, store, and protect your personal information when you visit our website or use our online services. By accessing and using our website, https://www.lunadevelopers.org/, you consent to the data collection practices outlined in this Policy.

 

1. Information We Collect

We collect both personal and non-personal information when you visit our website or use our services. This includes:

● Personal Information: We collect personal information that you voluntarily provide, such as your name, email address, phone number, physical address, account password, and any other communications with us. Additionally, when you make a transaction, we collect your name, billing address, email, and payment information to complete your purchase.

● Non-Personal Information: We also collect non-personal information such as your Internet Protocol (IP) address, browser type, operating system, device information, and browsing activity. This helps us improve the functionality of our website and tailor the user experience.

● Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance user experience, track site performance, and serve personalized content. Wix, our platform provider, uses cookies such as fedops.logger.sessionId, _wixAB3, server-session-bind, and client-session-bind to improve site stability, functionality, and security. We also allow third parties, like Google Analytics and Facebook Pixel, to set cookies for advertising and analytics purposes. These third parties have their own privacy policies, so we encourage you to review them.

 

2. How We Use Your Information

We use the information we collect for various purposes, including:

● To provide and operate our services, process transactions, and deliver products.

● To offer ongoing customer support and resolve technical issues.

● To send service-related notices, updates, and promotional messages.

● To create aggregated statistical data that helps us improve our services and marketing strategies.

● To comply with legal obligations and regulatory requirements.

 

3. Data Storage and Security

Our website is hosted on the Wix.com platform, which offers secure servers and data storage. Your information is stored on Wix’s servers, protected by firewalls and other security measures. We adhere to PCI-DSS standards for payment processing, ensuring the secure handling of credit card information.

 

4. Communication and Marketing

We may contact you for the following reasons:

● To notify you about your account or transactions.

● To troubleshoot issues with your account or services.

● To send surveys, promotional messages, and updates about our company and services.

● To resolve disputes and enforce our User Agreement.

 

You can opt out of receiving marketing communications by following the unsubscribe instructions provided in the emails or by contacting us directly.

 

5. Third-Party Services

We use third-party services (such as Google Analytics and Wix Apps) that may collect and process your data using cookies and other tracking technologies. These third parties have their own privacy policies, so we encourage you to review them.

 

6. Your Data Protection Rights

You have the right to access, correct, amend, or delete the personal information we hold about you. To exercise these rights or if you no longer want us to process your data, please contact us at info@lunadevelopment.org.

 

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. We will keep your information for no longer than required, and will securely delete or anonymize it when no longer needed.

 

8. Children Under 13

Luna Development, Inc. does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take steps to delete it immediately or obtain verifiable parental consent.

 

9. Unsubscribe or Opt-Out

You can unsubscribe from our emails and newsletters at any time by emailing us at info@lunadevelopment.org. If you wish to unsubscribe from third-party services, you must do so directly with the respective service provider.

 

10. Notice to European Union Users

Luna Development, Inc. operates primarily in the United States. If you provide information to us, it may be transferred out of the European Union (EU) to the United States. By submitting your personal data, you consent to its transfer, storage, and processing in accordance with this Policy.

 

11. Acceptance of Terms

By using this website, you agree to the terms and conditions outlined in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our website. Continued use of our website after changes to the Policy are posted constitutes acceptance of those changes.

 

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If you are a registered user, we will notify you of any material changes via email. If you are not registered, we recommend that you review this page regularly to stay informed of any updates.

 

13. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: info@lunadevelopment.org

 

 

Thank you for trusting Luna Development, Inc. with your information